FAQs

This depends on the volunteer status and current relationship with long-term care community, if one exists. Volunteers who begin with NALTCV with no current obligation to a long-term care community is absolutely welcome to complete training at their own pace. It is recommended to dedicate enough time early on to complete the training as soon as a subscription starts or within the first week of subscribing, and continuing on until the training is finished. This is to ensure that the volunteer does not lose touch with the content and is able to show reliability and accountability with completing training in a timely, responsive manner. If a volunteer has been referred to NALTCV for training purposes, a schedule will be at the discretion of the care community.

NALTCV is open to flexibility with care communities in order to reach optimal engagement with the training platform. In addition to the video modules, training tools that are available to use include, but are not limited to, booklets, study guides, and exams. Special requests will be accepted on a case-by-case basis. Please contact us directly to discuss expectations and needs early on.

Yes, progress is tracked and documented on the platform.

Subscription services are renewed annually.

The NALTCV training modules take approximately 8 hours to complete from start to finish.

Training is updated on an ongoing basis.

Yes, long-term care is broadly defined in a range of long-term care settings, including nursing homes, assisted living facilities, memory care units, personal care homes, and life plan communities.

NALTCV offers full access to the networking platform, staff support, and certificates of completion when the volunteer finishes with the program.

NALTCV offers online training and hybrid model templates for care communities and volunteer leaders to use to engage volunteers online and in-person with.