Companion Volunteer – Position Description
Volunteer Opportunity

Companion
Volunteer
Position Description

Companion volunteers help strengthen connection, reduce loneliness, and bring meaningful human presence to people living in long-term care communities. Your steady, caring visits have a lasting impact.

Companion volunteer with resident
01
Build Relationships
Form meaningful connections while honoring each person’s preferences and privacy.
02
Social Interaction
Engage in conversation, active listening, reading aloud, simple games, or taking walks together.
03
Emotional Support
Offer comfort, presence, and empathy during each visit.
04
Individualized Activities
Support hobbies, interests, and person-directed moments that make life feel familiar and meaningful.
05
Non-Medical Assistance
Help with writing letters, small crafts, or accompanying someone to community spaces.
06
Advocacy & Confidentiality
Share concerns with staff when needed, and protect personal information per community guidelines.
Compassion & Empathy

A genuine desire to support people living in care communities.

Strong Interpersonal Skills

Ability to build rapport with the people you will visit and staff.

Dependability

Commitment to consistent, reliable visits.

Patience & Flexibility

Comfort with changes in communication, mood, or routine.

Respectful, Non-Judgmental Attitude

Honoring each person’s background, identity, and life story.

Ability to Follow Guidance

Willingness to learn and follow community policies.

Physical & Emotional Readiness

Capacity to engage in conversation and handle emotional moments.

Background Check Required

Required for the safety of the people you’ll visit.

New Volunteers – NALTCV
Heart

Be Someone’s
Lifeline

One hour can change two lives. Companion volunteers build authentic relationships with people living in care communities. You’ll learn practical skills, earn a certificate, and bring connection where it’s needed most.

Research shows people without regular social contact are twice as likely to experience premature mortality in the same period as those who receive visits. Your time isn’t just kind — it’s life-changing.

Living in a care community

Moving to a care community is a significant life change, especially for people who have lived independently. Care communities offer support with daily routines, medical needs, and social engagement. Many people enjoy the security, activities, friendships, and sense of continuity that come with that support.

For others, the transition can feel difficult. Some people miss home, family, familiar routines, or time outdoors. Feelings of loneliness or disconnection can quietly take hold. Emotional well-being matters as much as physical care, and that’s where a companion volunteer can make a powerful difference.

Why companion volunteers matter

Companion volunteers are trained to build authentic relationships, especially with people who rarely receive visitors. Your steady presence helps someone feel seen, valued, and connected. Small conversations, shared stories, or simply sitting together can ease loneliness and strengthen a person’s sense of belonging.

Start your journey

Our training gives you a strong foundation for making meaningful, consistent visits. Care communities are full of activity; your presence brings focus, comfort, and companionship to someone who may have no visitors at all.

What you’ll learn

How care communities work

Roles, routines, and how volunteers support and complement the team.

Understanding what matters

Discovering each person’s interests, preferences, and history.

Communication skills

Active listening, empathy, and dementia-friendly approaches.

Nonverbal communication

Presence, body language, and cues that build trust.

Being part of the team

Collaborating with activity professionals and staff.

Person-directed moments

Creating meaningful, individualized experiences that honor each person’s autonomy and dignity.

Myths & stereotypes of aging

Replacing assumptions with respect and curiosity.

Your role in person-directed care

Supporting autonomy, dignity, and choice.

Privacy and rights

Understanding confidentiality and respecting personal boundaries.

About the training experience

The training is interactive and geared toward adults. You’ll move through short videos (15 minutes or less), guided reflections, and simple exercises. You’ll also interact with the trainer and others taking the course.

When you complete the course, you’ll receive a downloadable Certificate of Completion to share with the person managing volunteers at the care community where you’d like to serve.

We’re excited that you’re taking the next step!

First…

Become a NALTCV subscriber by creating an account to access the training and the full range of resources NALTCV offers.

Why?

We’ve found that a small annual subscription fee ($35) helps us identify and support individuals who are truly committed to making a difference. This nominal fee isn’t about financial support for NALTCV — it’s a simple way for volunteers to demonstrate their dedication. That commitment is what sets our Companion Volunteers apart and enriches the lives of the people they visit.

Once you subscribe, you will have access to a wide range of resources, including the NALTCV Volunteering in Long-Term Care training course that prepares you to be a Companion volunteer. Successfully completing the course earns you a Certificate of Completion and opens the door to ongoing training, best practices, and networking.

You’ll also receive newsletters, updates, and opportunities to grow your skills and deepen your impact. Being part of a larger volunteer community brings encouragement, confidence, and connection as you begin your journey.

As an NALTCV Companion Volunteer, you will have access to:

State-of-the-art training for volunteering in long-term care and a Certificate of Completion.

Resources to support your volunteer experience.

Advanced training on visiting with people living with dementia.

Monthly newsletters and articles about volunteering in care communities.

Live webinars and opportunities to interact with other NALTCV subscribers.

Help finding a care community near you where you can serve.

Your subscription will automatically renew one year from the date your payment is processed.
*There are no refunds on subscriptions.

What Comes Next

Ready to Begin Your Journey?

This is a volunteer position without financial compensation. The rewards of building meaningful relationships and improving someone’s well-being are truly immeasurable. Please complete the form below if interested.

Heart

“Your presence is the gift — no experience required, just a willing heart.”

Start by completing this form!

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